Returns & Refunds

Version 1.1 · Effective September 14, 2026

Something arrived damaged? See our Damaged Items policy.

Any order can be canceled for a full refund until it ships. Email magpieandjune@gmail.com with your order number, and we'll cancel it if it hasn't shipped by the time we get to your email. An order has shipped once it's handed to USPS. After that, it can't be canceled, and the returns terms on this page apply instead.

A scoop can't be refunded once it ships unless it arrives damaged. If it does, we'll offer a resolution that fits the damage. Our Damaged Items policy says how to tell us. Contents come from a draw and our selection, and vary with every order. The surprise is the product, so which items, characters, or colors arrived is not a reason for a refund.

There are no refunds on pre-packaged gift boxes except for damaged items. See our Damaged Items policy.

All other items may be returned within 30 days of delivery if they are unopened and in their original packaging. Returns are subject to a 15% restocking fee, deducted from your refund. Return shipping is the customer's responsibility unless the item was damaged, defective, broken, or mislabeled.

No restocking fee is charged when the fault is ours, or when an order is canceled before it ships. Items that arrive damaged are covered by our Damaged Items policy.

Refunds are issued to the original payment method once we receive and inspect the return. Depending on your bank, a refund can take about 5–10 business days to show after we send it.

Sale items are final sale.